Don't Ever Order from This Company

Hey everyone. Today's post is a pure rant. I try to make all my posts be at least kind of interesting to everyone. I'm sorry, but I am PISSED.

So, Uh Huh Her, Leisha Hailey's new band, had a CD come out back in August. I knew that I would want to buy it, so I pre-ordered the CD back in March.

I have yet to receive my CD.

I ordered the CD from Nettwerk. I had never heard of this company before, but I followed a link provided to me by some UHH website. I will NEVER do business with them EVER again. First, they are based in Canada so I can't really call them and complain, would cost way too much money, but that's okay, I can e-mail them. At first, they were really good about responding quickly. That did not last though. I sent an e-mail earlier this month, and never got a response. So, the other day, I wrote a very angry e-mail. That got a response. Of course, what the person responding wrote, is EXACTLY what I have told them several times. They refuse to believe me or call the United States Postal Service to confirm what I am saying. I understand them not believing me. I wouldn't either if I were in their shoes, but I would try to confirm what my customer was saying.

I know I am not the only person who ordered their CD from Nettwerk and not receive it.

Anyway, I responded to the latest e-mail today. If I do not like the response I get, I will be asking for the e-mail of someone higher than the person I am currently dealing with. If that person refuses to help me, I will be filing a complaint through the Better Business Bureau.

I really wish this wasn't happening, because although I know it is not the fault of UHH or anyone involved with them, it is kind of turning me away from them. Leisha Hailey is awesome. I haven't heard many bad stories about her at all. Cam seems cool too. I know it is not their fault, but can you really blame me? A website associated with them pointed me toward Nettwerk and I've had nothing but problems.

Again, I apologize to you all for this rant, but I needed to get it out.